''Based on extensive research and market analysis, GBS World has identified the five most common challenges and pain points that business buyers experience with practical solutions on how to solve them"
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GBS World has identified the five most common challenges and pain points that business buyers experience on their journey to discover and secure suitable service providers. Below is a sneak peek of the pain points you will discover in the Free Ebook.
When outsourcing business processes or services, buyers will typically contract to providers in close proximity. Discover how to win contracts from buyers regardless of your location.
Business buyers are battling to source outsourcing providers due to the market saturation.
Discover how to position your business as a trusted service provider that they can outsource to with confidence.
Choosing the most competent and capable service provider is priority for any business buyer. Discover how to stand out from the crowd as an authentic and unbiased Service Provider that can be trusted by Buyers worldwide.
Mark Angus, CEO, Researcher & Strategist
With over 28 years experience in global research, advisory and thought leadership, Mark is an industry knowledge leader in global business services (GBS) including consumer, location, investment and market research. Mark is also the Founding Partner of The World Source Marketplace for Global Business Services (GBS.World) a global research-centric marketplace that connects buyers of business process services with service providers, backed by incisive data and analytics.
He has consulted as a BPO/S and E-CX strategist, researcher and speaker for organizations such as BMW, Deloitte, FNB, Genesys, IBM, Innovation Group, Nissan, Old Mutual, Servest, The Luxury Marketing Council and several global BPO organizations. He has also moderated and event managed (with his team) global webinars, podcasts and events for organizations such as Calabrio, Dimension Data, Innovation Group, Inspiro, SAP, Transcom, WNS and Ryan Strategic Advisory. He is a published author of a children’s book, with a fictional series currently under review.
In this special edition eBook, Mark combines his extensive knowledge and research experience to bring you the top 5 strategies to increase your client base and grow your company with global buyers
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